Frequently Asked Questions

1. Can I buy groceries at Big White?
Yes, there is quite a large grocery store at Big White called the Market. If you prefer, there is a grocery delivery service from Vacation Foods or Smart Meals in Kelowna. Imagine arriving at Big White and your apartment is already stocked with groceries, including world famous Okanagan wines!! There is also a shopping shuttle that operates to Kelowna. Click Here for more information on food and grocery options.

2. How long does it take to get from Kelowna Airport and how do I get there?
Big White is located only one hour's drive from Kelowna Airport. It is services by the Big White Central Reservations shuttle. Contact Big White Central Reservations for more information at

3. What is the dining and nightlife like?
Big White offers a full array of food and beverage facilities from pizza delivered to your room to high end steak houses. Enjoy quick comfort food for breakfast and lunch inspired by the variety of international guests that visit the resort. Evening meals are paired with award winning local wines of the Okanagan Valley. Don't forget to ask about our signature "Gunbarrel Coffee" that is much more than a caffeine fix!! For further information on restaurants and dining options Click Here.

4. What is the average temperature?
The average daytime temperature is -5 degrees Celsius. There is a perception in other parts of Canada that is unbearably cold in the winter, in fact, some areas are but not the Okanagan Valley in British Columbia. Our average temperature is one of the reasons why we get so much snow....7.5 meters annually!!

5. What is the terrain like?
Big White's 3,052 hectares of progressive terrain offers a total of 118 marked runs. 18% beginner, 54% intermediate, 22% expert and 6% are extreme runs.

6. What other activities are available at Big White?
There is an impressive variety of other winter wonderland activities to explore at Big White. You can even grab a pair of skates and test out your hockey skills. After all we know Aussies are mad about their sport and hockey!! Many other activities from snow tubing under the lights in the evening to horse drawn sleigh rides. View full listing >>

7. Are there any ATM's at Big White?
There are 5 ATM's on the mountain, located in the Village Centre Mall, The Happy Valley Day Lodge, Snowshoe Sam's, Sessions and inside the entrance-way to The Market (general store).

8. Do the ATM's take VISA & MasterCard?
The ATM's accept all North American debit cards and worldwide Mastercards as long as they have the Cirrus logo on them.

9. Can I go to a Hockey Game? Where do I get tickets?
Kelowna is home of the "Kelowna Rockets". Our events department will organize several buses to Kelowna for hockey games during the winter season.
To reserve your ticket(s) contact Big White has a limited number of tickets, you can also check out the Kelowna Rockets website for a full schedule

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