Customer service will be closed for the Thanksgiving weekend. We apologize for any inconvenience. This time of year, we are grateful for many things: Champagne Powder, Bluebird Days… but most of all, we're grateful for your continued interest in Big White

Repairs & Tuning

The Big White Repair Shop can look after all of your tuning, repair and calibration requirements. Big White's $300,000 Wintersteiger Mercury robot is in its fifth year of operation and it is fantastic. Our guests love coming back to see the repair crew to let them know how thrilled they are. With state-of-the-art tuning technology our experienced technicians will tune your skis to your exact specifications. Your personal tune can be programmed in to the Mercury so there is no guess work involved. The same world class results, every time. Try it today.

The Big White Repair Shop is located on the lower floor of the Village Centre Mall building.

Repair Shop Operating Hours

Hours: 8:30am - 4:30pm Daily once the season opens November 28th

 

Wintersteiger Ski & Board Tuning

Wintersteiger Mercury Ski Tuning Machine 

Big White has taken equipment tuning to the next level with the addition of a state-of-the-art $300,000 Wintersteiger Mercury. This robot is the only one of its kind in the Okanagan Valley.

 

Maintain Your Equipment with Wintersteiger Mercury Ski Tuning Machine!

Specialty skis require precision maintenance, today's equipment has specific tolerances including; edge bevels, base structures & edge finishes that are designed to increase the performance and ride-ability of our guest’s equipment. Learning to ski will come easier to customers due to consistent precision tuning of our rental fleet which will be exclusively maintained by the Wintersteiger Mercury robot.
 

Benefits to Customers:

  • Enhanced speed of service
  • Improved consistency in tuning of ski equipment
  • Custom Tuning – get your equipment just the way you like it
  • Race Tuning – get a competitive edge with equipment tuned specially for racing

Big White Ski Resort’s investment in the most current robotic technology will ensure that your enjoyment on the snow is consistent with its reputation as Canada’s Favourite Family Resort!

To see how The Wintersteiger really works, check this out!

 

How to Get There

  • Located in the lower level of the Village Centre Mall

 

Contact Us:  

Direct: 250-491-6120
 

Join the conversation


  • @BigWhite

    @skiwest_ca November 28! ⛷🏂 #okanaganchampagnepowder

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