Winter Hours of Operation

Learn more about all implemented COVID-19 Safety Plan >>  

Winter Season Open Date:
Monday, November 23, 2020
Winter Season Close Date:
Sunday, April 11th, 2021



Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

Smoke Free Big White

Kelowna Head Office Regular Hours
1894 Ambrosi Road Kelowna, BC

**All Pass Pick Ups**
Now only available on mountain 7 days per week. Open from 8am to 4pm.

Downtown office
*Closed for pass picks ups till further notice*
Corporate Office hours are:
8am to 4:30pm (Monday to Friday).

Current Building Hours Regular Season Hours
Village Centre Mall 7:30am - 5:00pm 
Happy Valley Day Lodge 8:00am - 4:30pm 
Ridge Day Lodge 8:00am - 4:00pm 
Westridge Day Lodge 8:00am - 4:00pm
Black Forest Day Lodge  8:00am - 4:00pm
Services Regular Season Hours
Concierge Desk 8:00am - 5:00pm 
Ski School Desk 8:00am - 4:30pm 
Lara's Gondola 7:45am - 5:30pm
Rentals Regular Season Hours
Village Centre Mall 8:00am - 4:30pm 
Repairs Regular Season Hours
Village Centre Mall 8:30am - 4:30pm 
Retail Regular Season Hours
Dizzy’s Ski Shop Open 9:00am Mon-Fri
Open 10:00am Sat, Sun (Holidays)
Mountainside Closed Mon-Thurs
8:30am - 4:30pm Fri & Sun | 8:30am - 5:00pm Sat
Altitude 8:30am - 4:30pm Mon-Fri & Sun
8:30am - 5:00pm Sat (Holidays)
The Rider 11:00am - 4: 30pm Mon-Thurs
10:00am - 4:30pm Fri | 8:30am - 5:00pm Sat | 8:30am - 4:30pm Sun
Ticket Offices Regular Season Hours
Administration Building (exterior)  8:00am - 4:00pm 
Village Centre Mall 8:00am - 4:00pm
Pick Up Boxes available around the resort Village Centre 8:00am - 4:00pm
Black Forest 8:00am - 4:00pm
Ridge  8:00am - 3:30pm
Happy Valley  Coming early 2021
Gem Lake  Coming soon
Food Outlets Regular Season Hours
The Caf at Happy Valley 11:00am - 4:30pm 
Clocktower Coffee Co. (outdoor takeout window) 8:00am - 3:00pm
Black Forest Day Lodge 8:00am - 3:30pm 
Westridge Warming Hut 8:00am - 4:00pm
The Woods Concession  11:00am - 3:30pm 
The Woods Restaurant  indoor dining closed 
The Ridge Day Lodge  8:00am - 4:00pm






Join the conversation

  • @BigWhite

    It's a b-e-a-utiful day for a few laps through Big White TELUS Park. Share your favourite feature in the replies!…

eNewsletter Sign Up

Sign up to receive news, contest alerts and special offers from Big White Ski Resort.

Sign me up for:
© 2021 Big White Ski Resort All rights reserved.