Winter Hours of Operation
Learn more about all implemented COVID-19 Safety Plan >>
Winter Season Open Date:
Monday, November 23, 2020
Monday, November 23, 2020
Winter Season Close Date:
Sunday, April 11th, 2021
Sunday, April 11th, 2021
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>
| Kelowna Head Office | Regular Hours |
| 1894 Ambrosi Road Kelowna, BC |
**All Pass Pick Ups** Downtown office |
| Current Building Hours | Regular Season Hours |
| Village Centre Mall | 7:30am - 5:00pm |
| Happy Valley Day Lodge | 8:00am - 4:30pm |
| Ridge Day Lodge | 8:00am - 4:00pm |
| Westridge Day Lodge | 8:00am - 4:00pm |
| Black Forest Day Lodge | 8:00am - 4:00pm |
| Services | Regular Season Hours |
| Concierge Desk | 8:00am - 5:00pm |
| Ski School Desk | 8:00am - 4:30pm |
| Lara's Gondola | 7:45am - 5:30pm |
| Rentals | Regular Season Hours |
| Village Centre Mall | 8:00am - 4:30pm |
| Repairs | Regular Season Hours |
| Village Centre Mall | 8:30am - 4:30pm |
| Retail | Regular Season Hours |
| Dizzy’s Ski Shop | Open 9:00am Mon-Fri Open 10:00am Sat, Sun (Holidays) |
| Mountainside | Closed Mon-Thurs 8:30am - 4:30pm Fri & Sun | 8:30am - 5:00pm Sat |
| Altitude | 8:30am - 4:30pm Mon-Fri & Sun 8:30am - 5:00pm Sat (Holidays) |
| The Rider | 11:00am - 4: 30pm Mon-Thurs 10:00am - 4:30pm Fri | 8:30am - 5:00pm Sat | 8:30am - 4:30pm Sun |
| Ticket Offices | Regular Season Hours |
| Administration Building (exterior) | 8:00am - 4:00pm |
| Village Centre Mall | 8:00am - 4:00pm |
| Pick Up Boxes available around the resort | Village Centre 8:00am - 4:00pm Black Forest 8:00am - 4:00pm Ridge 8:00am - 3:30pm Happy Valley Coming early 2021 Gem Lake Coming soon |
| Food Outlets | Regular Season Hours |
| The Caf at Happy Valley | 11:00am - 4:30pm |
| Clocktower Coffee Co. (outdoor takeout window) | 8:00am - 3:00pm |
| Black Forest Day Lodge | 8:00am - 3:30pm |
| Westridge Warming Hut | 8:00am - 4:00pm |
| The Woods Concession | 11:00am - 3:30pm |
| The Woods Restaurant | indoor dining closed |
| The Ridge Day Lodge | 8:00am - 4:00pm |
